Dining Policies and Attire Standards
1 – Reservation Policy: We do not take reservations on weekend days due to the high influx of guests in the area. We do take call-ahead seating requests during the week but only through the General Manager’s approval. Call-ahead seating requests do not guarantee seating at a specific time but will assist in getting your party seated more quickly.
Contact info@thesouthernbirmingham.com for all main dining reservations. *This excludes private event bookings in which the guests can use our private event form located on our company website which is https://thesouthernbirmingham.
*
2 – Customer Attire & Conduct: Guest attire can either elevate or diminish the experience of others. Appropriate casual attire for a family-friendly environment is appreciated in our restaurant. Swimsuits, uncovered under garments, and bare feet are not permitted. Management has the discretion to ask a guest at any time to remove provocative or cover revealing clothing.
- We want every guest to have a wonderful visit but we will respectfully request tables who are becoming too loud and disturbing surrounding guests, to lower the volume. Profanity towards the staff and/or other guests is unacceptable and will be dealt with immediately. Offensive language at volumes that can be overheard by other guests will also be addressed.
3 – Dining Policies: While we do our best to handle all special requests, modifications are not always possible as they can impact the speed of the kitchen and the integrity of many dishes impacting the quality of your dining experience.
- Please notify us of any allergies ahead of ordering so that we may do our best to accommodate. We are NOT a gluten or allergy free restaurant.
- Out of consideration for other guests who are waiting, we may ask for your table if a significant amount of time has passed. We typically never make this request short of 90 minutes after you are seated.
- If a table sits empty for longer than 10 minutes without notifying staff, the table will be cleared and food will not be remade.
4 – Payments: We accept cash, debit and all major credit cards as forms of payment. If you pay in cash you will receive a 3.5% discount. If you order food and/or beverages and consume it, your check will not be voided or comped and you will be required to pay the amount due. Parties of 6 or more will have an automatic gratuity of 20% added to their final total.